Best
Practices for Responding to Bereaved Parents
-
Listen
-
Acknowledge upset
feelings
-
Speak
calmly
-
Do not
respond to anger with anger
-
Don’t
take it personally
-
Stay
calm
-
Gather
and organize information
-
Recognize
problems that you cannot solve, and get help
Helpful
things to say:
-
I’m
so sorry (conveying empathy)
-
I’m
sad for you
-
I’m
here to listen (and mean it)
-
I’ll
call you (and do it)
-
Take
all the time you need (and allow it)
-
Come
and be with us now
-
Tell
me how you are feeling
-
It must
be hard to accept
-
It must
be painful for you
-
You
must have been very close to him/her
-
How
can I help?
-
Let’s
spend some time together
-
Go ahead
and grieve
-
Everyone
really cared for him/her
-
Tell
me more about your child
-
I’m
thinking about you
Things
people say which are NOT helpful:
-
God
had a purpose
-
It’s
God’s will
-
Be thankful
you have another child
-
I know
how you feel (unless you are a bereaved parent)
-
Time
makes it easier
-
You
have to keep going
-
You
have to get over it
-
You
have to get on with your life
-
You’re
not the only one who suffers
-
It’s
inevitable, we all die
-
Life
must go on
Now
is NOT the time to:
-
Ignore
the death
-
Compare
this death with your losses
-
Offer
pity
-
Offer
your opinion, perspective or philosophy on life and death
-
Suggest
that men don’t cry
-
Deny
the grieving process
This
IS the time to:
-
Adopt
an attitude of caring and compassion
-
Become
a good listener
-
Acquire
the ability to speak words of comfort
-
Understand
that grief changes people – forever
-
Watch
for signs of overwhelming emotional pain
-
Spend
time just sitting with the bereaved person
-
Write
letters of encouragement
Frances
Palmer, December 12, 2002